Privacy Policy

This Privacy Policy describes how Jannaqa (referred to as “the site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the site.

Collection of Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this policy, any information that uniquely identifies an individual (including the details below) is referred to as “personal information.” See the list below for more details about what we collect and why:

Device Information

  • Examples of personal information collected: Web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the site.
  • Purpose of collection: To load the site accurately for you and perform analytics on site usage to optimize our site.
  • Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you, process payment information, arrange for shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising related to our products or services.
  • Source of collection: Collected directly from you.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected directly from you.

Minors

The site is not intended for individuals under the age of 16. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights in other ways.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may interest you.

Using Personal Information

We use your personal information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Contact Us

For any inquiries, you can contact us via email:
info@jannaqa.com

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